Winners will be notified by email from the platform where they made their purchase ( STANLY or TANCE).

(For STANLY customers) Winners need to create a STANLY account and provide their STANLY user ID when responding to the email and submitting the Event Attendance Form.

Winners will receive their event admission ticket on the STANLY app.

For on-site identity verification, winners must present a valid government-issued ID document (e.g. passport, Hong Kong ID, Macau ID) with photo and personal details including date of birth.

At check-in, have your event ticket ready. Staff will issue a wristband after verifying your identity and ticket.

Seating order will be based on the winners announcement order. Follow staff instructions when lining up to go on stage.

Once seated, remain in your assigned seat. Photography and video recording are only allowed during the designated photo time.

Show your wristband before going on stage. The wristband is the only proof of your participation.

For the autograph session, you will receive a SUPERJUNIOR-D&E album on site. Each winner can only get one member's signature dedicated to their name/nickname. (only Korean or English name/nickname are available, English name length is limited to within 15 letters)

Prohibited items include post-it notes, drawings, and affixed memo notes. Simple props must be pre-approved by staff.

Behaviors that may result in removal from the venue include unreasonable demands, failure to cooperate with staff, inappropriate conduct, and unauthorized filming/recording.

Multiple identity verification checks will be conducted. Cooperate with inspections to protect the rights of all fans.

Exit the venue in an orderly manner after the autograph session.

Photography and recording are prohibited in the waiting area and during the signing process.

Place letters for artists in organizer's mailbox before entering. No gifts allowed (including food, drinks, etc.).